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Group Arrivals And Departures

The Hilton Austin has a specially designed group entrance to accommodate the needs of your group. The hotel has a porte cochére and ample room for bus loading and unloading. This area may be reserved and set up for satellite check-in and convention registration, depending on your arrival pattern.
All coach arrivals will be directed to the group entrance, as the front entrance becomes easily congested, allowing larger movements to be more efficiently accommodated at the group entrance. 
Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges, unless we have agreed to accept a letter of guarantee from your organization, and it is on file at the time of check-in.
If your guests are arriving via group transportation, and an arrival manifest has been supplied, we will be happy to have all of the rooms assigned in advance and the key packets prepared. If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or an arrival manifest provided, we will assign rooms on a first-come, first-served basis.

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Hilton Austin | 500 East 4th Street, Austin, Texas 78701 | 512 482 8000